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Process

The 4-Step Database Reactivation Process

How we turn your dormant contact database into booked appointments in 14 days.

Step by Step Breakdown
01
Step 01

Data Clean-up and Segmentation

We audit your customer database and extract contacts who have not booked an inspection, tune-up, or service in the past 6 to 18 months. We filter out active clients, remove duplicates, and segment contacts by service history so every message feels personal and relevant.

02
Step 02

Multi-Channel Campaign Design and Copywriting

We craft a high-converting, non-spammy 5-step outreach sequence using 3 warm emails and 2 short, conversational SMS text blocks. We position the outreach around seasonal check-ups, exclusive return-client discounts, or priority inspection slots.

03
Step 03

Software Integration and Automation Setup

We upload and configure the campaign inside your CRM or marketing platform. We set up smart automation triggers so that as soon as a customer replies or books an appointment, they are automatically removed from the outreach sequence to avoid double-messaging.

04
Step 04

Tracking and Revenue Reporting

We monitor campaign performance daily and deliver a comprehensive transparent report showing your exact metrics: open rates, click rates, total warm replies, total re-booked service appointments, and total dollar revenue generated from the sprint.

CRM Platforms We Work With

We build natively inside the field service software you already use.

01

FieldRoutes / PestRoutes

02

Jobber

03

Housecall Pro

04

ServiceTitan

05

GoHighLevel / Systeme.io / Mailchimp

06

Google Sheets / Excel CSV Exports

Free 14-Day Trial

Claim Your Free 14-Day Trial

Tell us which CRM or software you use and the estimated size of your past customer database. We run the full sequence on 300 inactive contacts, free.

  • 300 inactive contacts
  • 14 days
  • $0 cost, no obligation

Email direct: hello@fellowsync.com

Claim Your Free 14-Day Trial